Privacy Policy

Effective Date: 10 December 2025

This Privacy Policy describes how Nexon Supply ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from www.nexonsupply.co.za or interact with us through other sales platforms like WhatsApp, email, or in person.

1. Information We Collect

a. Device Information

When you browse our Site, we automatically collect data about:

• Your browser and IP address
• Time zone
• Cookie data
• Web pages visited
• Referring websites
• Interaction patterns

We collect this using:

• Cookies
• Log files
• Web beacons and tags

b. Order Information

When you place an order, we collect:

• Your name, email, phone number
• Billing and shipping address
• Payment method (we never store full card details)
• Any other info provided during checkout or via direct communication

2. How We Use Your Information

We use your information to:

• Process your orders
• Deliver products and services
• Communicate with you (e.g. updates, receipts, queries)
• Screen for fraud and abuse
• Improve our services and website
• Retarget ads across Facebook, Google, etc. (unless opted out)

3. Sharing Your Information

We may share your information with:

• Logistics partners to deliver your orders
• Payment processors to complete transactions
• Advertising platforms (e.g. Facebook, Google Ads)
• Legal authorities when required by law

We use Google Analytics and Meta tracking to understand customer behavior. You can opt out:
Google Ads Opt-Out | Facebook Ad Settings

4. Behavioural Advertising

We may use your data to deliver personalized ads unless you opt out. These platforms include: Facebook, Instagram, Google, WhatsApp Business.

You can opt out via your ad settings or via: Digital Advertising Alliance Opt-Out

5. Your Rights

You may:

• Request access to your personal info
• Request correction or deletion
• Request your data not be used for advertising

To do so, contact us at: sales@nexonsupply.co.za

6. Data Retention

We retain your data for as long as required to:

• Fulfil your order
• Handle returns or disputes
• Meet legal obligations

You may request deletion of your data at any time.

7. Do Not Track

We do not alter our data collection when we receive a "Do Not Track" signal from your browser.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will take effect immediately upon posting on our website. We encourage you to review this policy regularly.

9. Contact

For questions, requests, or complaints, email: sales@nexonsupply.co.za or visit www.nexonsupply.co.za

Privacy Policy Summary